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Customer Support

Contact Us
Phone 877.564.5051
Email answers@elementalled.com
Live Chat
 
 
FAX 510.842.1213
Mail / In-Store Pickup Elemental LED
1524 Park Ave
Emeryville, CA 94608
Google Maps Link
Our business hours are as follows:
Monday-Friday 8AM to 5:30 PM Pacific Time
Saturday 9AM to 4PM Pacific Time

You may email or leave us voicemail at the number above 24 hours a day and we will get back to you as soon as possible.

Shipping Information
Our standard same day shipping cut off for in-stock items is 2PM Pacific Time. Please email or call if you require expedited service after 2PM. We will contact you if any items are out of stock and we can process partial shipments if required.

Package Tracking
You should receive an email containing your tracking number once your order ships. Track your package by entering this number into the pages below:
-- UPS Package Tracking
-- USPS Package Tracking (Priority Mail)


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